Occasionally, Customon will send out coupon codes through promotional emails, banners on the website, or via our Social Media pages (Facebook/Twitter). These are the only methods to obtain a valid Customon coupon.
You can follow the steps below to apply a coupon code to your order:
- Once you’re ready to buy, head over to your Checkout page.
- Click the ‘I have promo code’ link and enter the code in the empty field.
- Click ‘Apply’.
- From there you can complete your payment details and check out via one of our accepted payment options.
Keep in mind that coupon codes cannot be used simultaneously with a Customon Voucher Code or Gift Certificate at this time.
My Coupon Code Doesn’t Work
Not seeing the price reduction after clicking ‘Apply’? Here are some of the most common coupon problems to help you troubleshoot:
- Have you copied the code exactly as it was advertised? (no extra characters or spaces)
- Has the code expired?
- Is the code only valid for a particular product? (most helpful when a discount is for a specific product type, like tote bags)
- Did you obtain your coupon from a valid source? (our website banner, social media post, or email promotion)
If you’ve tried all of the above and are still experiencing problems, please contact our Customer Experience team using the link below. Include the details of the coupon code you're trying to use and we can assist you in placing your Customon order.